Content
Genesys
Genesys is a global cloud platform that helps businesses deliver AI-powered customer experiences across voice, chat, and digital channels.
Role
Senior Designer Visual & Brand
Tools
Figma Adobe Illustrator Adobe Photoshop Powerpoint
Learning asset system
Microlearning screens, playlist context, and custom course graphics working as one clear learning experience.
This section separates the interaction design from the instructional graphics, while keeping both connected through the same goal: making complex course content easier to scan, understand, and retain.
microlearning + course graphics
01 Microlearning screen states
A sequence of short video learning states can show pacing, hierarchy, and how the learner moves from one moment to the next. The playlist view gives the states a home, showing how they live inside a larger learning path.
Intro
01
Setup
02
Concept
03
Example
04
Check
05
Apply
06
Reflect
07
Summary
08
Next step
09
Nine 16:9 states can be replaced with actual video frames or screens.
Playlist view
Microlearning module 01
Microlearning module 02
Microlearning module 03
The portrait UI shows how individual lessons could sit inside a playlist or learning path.
02 Custom course graphics
These vector assets show the intentional work behind course visuals: turning abstract content into clear, accessible, and digestible graphics that support comprehension instead of decoration.
Custom infographic sample
Replace with a finished vector asset
Explain a process
Break a complex workflow into a sequence learners can follow.
Clarify relationships
Use hierarchy, grouping, and contrast to make patterns easier to compare.
Support accessibility
Keep contrast, labeling, and visual meaning clear without relying on decoration alone.
Process
Diagram
Comparison
Framework
Model
Checklist
Scenario
Summary